General Information

WEB ORDERS: For the fastest and most efficient order processing, please place orders on our web site www.curbsidedisplays.com. Submit art at time of order placement to ensure faster order processing. All web orders received after 5:00 PM CST will be processed on the next business day. Factory is not responsible for any server malfunction that effects receipt of order.

E-MAILED ORDERS: Orders may be e-mailed to orders@curbsidedisplays.com. DO NOT attach artwork files to e-mailed purchase orders and vice versa. Factory is not responsible for any server malfunction that affects receipt. Factory is also NOT responsible for omitted information on the order. All documents received after 5:00 PM CST will be counted as received on the next business day.

FAXED ORDERS: Faxed orders are accepted as original orders. Any written confirmation of a faxed order must be marked “CONFIRMATION OF FAX – DO NOT DUPLICATE” to avoid duplication of order. Factory is not responsible for any fax malfunction that effects receipt and/or omitted information on the order. All documents received after 5:00 PM CST will be counted as received on the next
business day.

RUSH ORDERS: Rush service is available and requires prior approval by Factory. Contact customer service for availability. All documents received after 2:00 PM CST will be counted as received on the next business day. Same-day service is not available.

STANDARD RUSH CHARGES:
Subtract 1 business day from standard lead time = $50.00(G)
Subtract 2 business days from standard lead time = $100.00(G)
Subtract 3 business days from standard lead time = $125.00(G)

STANDARD LEAD TIMES: Standard lead time is seven (7) working days and are subject to capacity and inventory levels. Your order will be scheduled within our standard lead times or with Rush Service as requested to meet your customer’s required in hands date. Factory reserves the right to adjust lead times, customer will be contacted regarding affected order. Production begins upon receipt of: Complete purchase order, payment/credit approval, production-ready artwork, and prompt proof approval. All documents and approvals received after 2:00 PM CST will be counted as received on the next business day. Your order will ship on or before the scheduled ship date via the freight method requested on the P.O.

SETUP CHARGE: At Curbside Displays, there are NO setup charges. Repeat orders must specify the previous PO number and a copy of the repeat art. Art is held for two years from PO date, re-orders after that time will need to resubmit art work.

SUBSTITUTIONS: Due to unavoidable style modifications and enhancements, products of comparable cost and style for those illustrated in this catalog may be substituted. We reserve the right to withdraw any product offering without prior notification.

ORDER MINIMUM/PRICES: There is a $40.00(X) minimum per order requirement. Prices are subject to change without notice.

ORDER CANCELLATIONS: Customer is responsible for all labor and material costs incurred prior to cancellation and will be billed accordingly.

ORDER CHANGES: No graphic or product manufacturing changes will be accepted after final proof approval or if proof is waved.

CREDIT/PAYMENT TERMS: All orders must be prepaid until credit terms are established. We accept Visa, Master Card, and American Express credit cards. All new customers are required to prepay their first order. Credit application is available on our web site at www.curbsidedisplays.com.

SAMPLES: Random imprinted samples may be available. Contact customer service for availability
and pricing.

CO-OP PROGRAMS WELCOME: The factory must approve all co-op programs in writing before orders are accepted. Contact customer service for details. Please reference your co-op quoted item numbers when placing your order.

TRADEMARKS: Artwork shown in the catalog is for illustrative purposes only. By submitting order and artwork to the factory, the customer represents that the use or display of artwork will not violate applicable laws or client restrictions and hereby holds the factory harmless.

MULTIPLE DROP-SHIP ADDRESSES OR SPLIT-SHIPMENTS: A $5(G) fee will be added for each additional address after the first, plus all applicable shipping and handling changes.

SHIPPING: F.O.B. Blue Springs, MO 64015

INSURANCE: Insurance against freight damage in transit or loss of shipment will be added on orders of $100 or more. Contact customer service for additional information on this service. Insurance will be added to invoice.

WARRANTY: All products are designed to provide the user with a cost effective and durable product. Unless otherwise stated on individual catalog page, standard warranty is a ‘30 day parts and labor’ warranty which warrants product against defects in material and workmanship. It does not cover damage due to accidents, abuse, or normal wear and tear. Curbside Displays products found to be defective will be replaced or repaired at factory’s discretion.

CLAIMS/RETURNS: Any damages or discrepancies must be reported within 48 hours of receipt of merchandise. Factory reserves the right to not honor any claims not reported within 48 hours. Returns will not be accepted after 30 days and cannot be returned without prior authorization from factory. Returns may be subject to a 15% restocking fee. Factory is not responsible for lost, damaged, or delayed merchandise. It is the responsibility of the Carrier. Contact customer service for additional claims/returns processing information.